1. Journal Ownership

The Indonesian Journal of Community Service in Education (IJCSE) is a peer-reviewed, open-access scholarly journal published and managed by PT. Intelektiva Global Nusantara, an Indonesian publishing company.

The publisher supports the journal's organizational development, publication operations, and dissemination of scholarly contributions relating to educational community service and community engagement.

2. Publisher Responsibilities

PT. Intelektiva Global Nusantara provides administrative and organizational support for the publication and continuity of IJCSE. These responsibilities include:

• Supporting the journal's manuscript management and online publication infrastructure.
• Providing administrative and technical support for editorial operations.
• Supporting scholarly dissemination and accessibility of published community service articles.
• Maintaining publishing procedures and supporting accurate bibliographic metadata.
• Supporting appropriate archiving, preservation, and operational continuity.
• Promoting responsible and transparent publishing practices.
• Respecting independent editorial decisions.

3. Editorial Management and Governance

IJCSE is academically managed by an editorial team led by the Editor-in-Chief, supported by members of the Editorial Board, handling editors, independent reviewers, and other relevant editorial personnel.

The editorial team is responsible for:

• Maintaining the journal's focus on educational community service and engagement.
• Assessing the relevance, authenticity, and scholarly quality of submitted manuscripts.
• Managing independent peer-review procedures.
• Appointing reviewers with expertise relevant to educational community engagement.
• Evaluating the documentation, implementation, outcomes, and scholarly analysis of reported programs.
• Making independent acceptance, revision, and rejection decisions.
• Upholding ethical standards, participant protection, and publication integrity.
• Handling publication complaints, correction requests, and retraction concerns.

Information about the journal's editors, editorial roles, and institutional affiliations should be provided through its publicly accessible Editorial Board information.

4. Editorial Independence

The publisher, sponsoring organizations, participating institutions, and community partners must not exert inappropriate influence over decisions concerning manuscript acceptance, revision, or rejection.

Financial contributions, institutional relationships, and author payments do not guarantee acceptance. Editors must disclose and appropriately manage relevant competing interests.

5. Separation of Publishing and Editorial Functions

The publisher provides organizational, administrative, and publication infrastructure support, while the editorial team is responsible for independent academic assessment and publication decisions.

Community partnerships, program sponsorships, and institutional relationships must not compromise editorial impartiality or the accuracy of published community engagement scholarship.

6. Transparency and Publication Accountability

IJCSE is committed to maintaining publicly accessible information about its ownership, publisher, editorial governance, publication schedule, peer-review procedures, author fees, copyright, licensing, and publication ethics.

Any formal relationship with a university, professional organization, government institution, community partner, or sponsor must be represented accurately and should not imply ownership or endorsement without an established agreement.

7. Complaints and Institutional Communication

Administrative inquiries concerning publisher responsibilities, ownership, and journal operations may be directed through the journal's official contact channel.

Complaints or concerns regarding scholarly quality, peer-review procedures, research integrity, community documentation, or ethical conduct are addressed through the journal's relevant editorial policies.

8. Policy Reference

IJCSE considers the Principles of Transparency and Best Practice in Scholarly Publishing when communicating ownership, management responsibilities, and editorial independence.